Return Policy

At Rain Dust, we take great care to ensure every package of matcha reaches you fresh and in perfect condition. Because our products are consumable, we’re unable to accept returns or exchanges once an order has been shipped.

However, your satisfaction matters deeply to us. If your order arrives damaged, incorrect, or defective, please contact us within 7 days of delivery at info@raindustmatcha.com with your order number and photos of the issue. We’ll gladly replace the item or issue a refund where appropriate.

We’re committed to ensuring you receive the high-quality matcha experience Rain Dust is known for — every time.